Terms & Conditions

The terms of use are addressed to anyone who wants to visit the Vitamelia.gr website. Any natural or legal person who visits the pages of the website presupposes the full and unconditional understanding and acceptance of the same terms. Therefore, the visitor / user must read these terms carefully before use and if he / she does not agree, he / she should not use the content. The visitor / user is requested to check the content of the specific pages for possible changes. Continuing to use even after any changes means the unconditional acceptance of these terms by the visitor / user.

By accessing and using this website, you agree to be bound by the following terms and conditions:

This website and all its content - including design - is the intellectual property of VitaMelia, and is protected by European and International copyright laws. Additionally, the VitaMelia name and logo are trademarks. No part of this site may be reproduced without our written permission. unchanged.

Confidentiality is taken for granted. The same basic principles that govern traditional transactions apply in the case of e-commerce. All information transmitted by the user to the Vitamelia e-shop is confidential and the Vitamelia e-shop has taken all necessary measures to use them only to the extent deemed necessary in the context of the services provided. The transactions made by each user in the Vitamelia e-shop by credit card are completely secure, as at the end of your order you are transferred to a safe environment of the Bank where you enter your card details and your debit is done automatically in the Bank environment, without the mediation of any natural person. Regarding the orders, the way they are processed, the delivery and the payment you can see in detail here. In case you wish to change or return the order you placed, what is written on them applies Terms of Returns / changes.

Liability Disclaimer
The information you can find on this website has the meaning of a general informative reference. Although we make every reasonable effort to ensure their accuracy, you should be aware that we do not provide any guarantee of validity. Therefore, we have no responsibility or liability to you or anyone else for any loss or damage that may arise, directly or indirectly, from the use of this information.
Nutrition texts are purely informative and in no case should they be considered prescriptions or as a substitute for the treating physician and his or her instructions.
The decision on the importance of the advice is yours personally and completely.
In no case should the responsibility be borne by the "HELLENIC COMPANY FOR HEALTH PREVENTION AND ENVIRONMENT VITAMELIA E."

The information that is automatically collected during your browsing of the VitaMelia pages, as well as the data that you voluntarily enter in the contact and / or registration forms, are used exclusively by us and are not published or in any way circulated to third parties, unless this is imposed by a court decision to and from the competent authorities only.
In order to carry out any transaction through the online store (e-shop) of Vitamelia and to place orders for the company's products, the disclosure of some personal information will be requested by the customer. When placing the order, you will be asked for the full name, shipping address of the products, invoicing details, a contact phone number, your email address (e-mail) etc.
This data is processed by the company in compliance with the application of article 7A par. 1 (b) Law 2472/1997, in order to implement the order given by the customer and in no way will be disclosed, made public or sold to third parties, except if the procedure defined by the legislation for the removal of confidentiality is initiated (Law 2225/1994) or any obligations arising from the national application of Directive 24/2006.
Your credit card details are registered directly in the secure environment of the bank and our company does not maintain or know any of your credit card details.
The www.vitamelia.gr makes use of the information you provide to us during the electronic submission of the form, in order to contact you regarding (i) the delivery of the order at your place, (ii) for confirmation and identification of the customer in any necessary case, (iii ) for new or alternative products offered by www.vitamelia.gr, (iv) its special offers www.vitamelia.gr, (v) offers and news of the company (vi) receipt of gifts after a lottery. You can choose if you do not want to receive such communications from www.vitamelia.gr by sending your request via e-mail to the email address [email protected].
Your personal information may also be disclosed to companies cooperating with Vitamelia, in order to support, promote and execute your business relationship with us (such as the courier company), but always under conditions that fully ensure that your personal information does not exist. any illegal processing.
The submission of your personal data by you means that you consent to this data being used by the employees of www.vitamelia.gr for the reasons mentioned above. The  www.vitamelia.gr requires its employees and webmasters to provide its customers with the level of security referred to in this Privacy Statement. In no other case www.vitamelia.gr may not share your personal information with others without your prior consent, unless required to do so through legal channels.

Like all interactive sites on the internet, VitaMelia.gr uses cookies to identify its visitors. It is the only way for our server to remember your preferences (such as language) and your shopping cart, on the one hand, and to browse our web pages seamlessly without being asked for each name and your password, in case you are a registered user.

You can, if you wish, configure your browser so that it does not accept cookies from our website.

The access and use of our pages is recorded in special files called access logs. Specifically, the IP address, the type of browser you use (user agent), date and time of the request as well as the specific url (page, graphic, file, etc.) you requested. This is an automated process defined by the http protocol, and applies to all web servers and sites you visit. Through this information, on the one hand we control the smooth operation of the site, on the other hand we export valuable (for us) traffic statistics.

Logs have a limited lifespan, as they are categorized and deleted at regular intervals (usually 1 month). What is retained are the total motion pictures (statistics) from which the original individual links can not be extracted.

In addition to the above standard information, our site uses javascript to export your local time and your screen resolution. These elements participate in the same way in the statistical process described (ie, collectively and not individually) and in addition help us to make our pages more friendly. As in the case of cookies, you can - if you wish - disable javascript.

Regarding the contact form you should know how the e-mail address applies. Basically, this form does nothing more than send emails to webmasters, as if you were sending them directly from the email program you are using. Your message is likely to be stored (as it is) on our server for future reference, depending on the subject, possible response from us, etc. No further processing is done. Your email is considered strictly personal and is not disclosed to anyone. Also, you will never receive our message without having previously requested or authorized it.