Orders & Payment

Orders from € 100 and up and up to 2 kg are not charged with shipping or cash on delivery costs either for Greece or Cyprus !!

Vitamelia offers you the following options for the payment method of your order:

1. Cash on delivery

You will pay upon receipt of the products you ordered at the place you have indicated to us. Cash on delivery is a secure method of repaying purchases. Upon receipt of the products you have ordered, you also pay the amount owed to the employee of the courier company who delivers the order to you. This method is only available for destinations within Greece and Cyprus, and does not require a credit card. The charge for the Cash on Delivery is € 3 for Greece and € 4.88 for Cyprus.

2. By Credit Card

Using your credit card for your purchases in the Vitamelia e-shop is completely safe. Read more on the page personal data. To pay by credit card, you must fill in the relevant form at the end of the order, the number and expiration date of your credit card, the name of the holder, as well as the three-digit number (CVV) on the back of the card. All credit card transactions in the Vitamelia e-shop are completely secure as when you are asked for your card details you have already been transferred to a secure environment of the Bank and the charge is made automatically at that moment without the mediation of any natural person. The cost of sending the products by courier is set at € 2 for Greece and € 2.38 for Cyprus.

3. By Bank transfer / deposit

If the cash on delivery method does not work for you or you do not have a credit card, you can pay for your order by depositing in a bank account. In this case, the order remains in a state of "waiting" after its registration, until our accounting department confirms the deposit of the amount in one of the following bank accounts:

Account Number: 00260009870201194595
IBAN Account Number: GR2202600090000870201194595
Account Beneficiary: Vitamelia Ε.Ε. Hellenic Society for Health Prevention & Environment

Account Number: 5048100392829
IBAN Account Number: GR8401720480005048100392829
Account Beneficiary: Vitamelia Ε.Ε. Hellenic Society for Health Prevention & Environment

Account Number: 357005799746
IBAN Account Number: CY280020019500003570057005799746
Account Beneficiary: Vitamelia (CY) LIMITED

The cost of sending the products by courier is set at € 2 for Greece and € 2.38 for Cyprus.

Shipping methods & Delivery time:

Our company undertakes the delivery of products throughout Greece through the companies: Tas Courier (for shipments within Athens) and ACS or General Post for the province. If the order is secured by phone or through our online store until 14:30, our company will immediately undertake the shipment of the product to your place, with estimated delivery time the next working day (for within Athens by Tas Courier) and up to 4 working days for the province. The choice of courier company for sending the order can be made by you at the time of its completion in the comments field.

For Cyprus the shipment is made with Acs and estimated delivery time 1 working day.

Inaccessible areas:

1. By ACS courier 
In case of inaccessible area, the shipment can be picked up exclusively by the nearest courier store without the possibility of delivery to the place originally indicated.

2. By General Postal courier
In case of inaccessible area the delivery of the shipment can be done at the point indicated if the method of payment is COD. Delivery time in this case depends on the local courier store and in some cases 3-4 working days are required.